Shipping policy

Last updated: June 3, 2025

Order Processing Time

Our standard order processing time is 15 business days (Monday through Friday) excluding holidays. To estimate delivery time, please take into account the processing time in addition to the time indicated by your selected shipping method at checkout. You will receive a shipping confirmation email with tracking information once your order has shipped. All orders are shipped by USPS. Please allow up to 5 business days for the package to arrive to you from the day your order is shipped.

Once your order has shipped, delivery time within the United States is typically between 2 to 5 business days.

  • Please keep in mind that during holidays, launches and restocks, the shipping and delivery time may vary
  • Orders cannot be changed or updated once they are placed. We encourage you to review your order details carefully before submitting your order.

Lost/Stolen/Damaged Packages

Glossed Extensions is not responsible for shipping and deliveries that are affected by customs, natural occurrences or air and ground transportation delays. We are not responsible for lost, stolen, or damaged packages. It is the responsibility of the carrier. We recommend filing a claim with the carrier directly.

USPS CONTACT
1-800-ASK-USPS
Monday - Friday 8AM-8:30PM ET
Saturday 8AM - 6PM ET

  • We are not responsible for deliveries to the wrong address. It is the responsibility of the customer to ensure he/she enters their billing and shipping information correctly.
  • Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed. 

Please note, Glossed Extensions is not liable for packages marked delivered to the shipping address entered when the order was originally placed.

Returned to Sender 

If your item is returned to the sender (undeliverable) it’s usually because the address was invalid, entered incorrectly or missing the unit, suite, or apt number. When this happens, your package is returned to us and your order will be cancelled. You will be sent an automatic email notification and will receive a refund plus a restocking fee of $50.

We encourage customers to review their order details carefully before submitting their order.

Payment Terms

We accept Visa, MasterCard, American Express, and Discover cards. Your card will be charged once your order has been submitted. 

You may also choose to pay with Shop Pay, Shop Pay installments, or Klarna.

Glossed Extensions reserves the right to request additional payment and shipping verification after an order is submitted. Medium to High risk orders will be cancelled.

Shipping Rates

  • Shipping rates are calculated based on weight of the order and the shipping destination

Shipping Destinations

  • Glossed Extensions ships to all U.S. states
  • International shipping is not available at this time

 Track Your Order

  • Once your order has been shipped, you will receive an email notification containing the tracking information which may include the carrier’s tracking link for your order.
  • You can track your order by logging into your customer account.
  • You can track your order through ShopPay if that was your payment method.

 Contact Us

If you have any questions about our Shipping Policy, please email us at support@glossedextensions.com